Overall Rating 




Manufacturer
Unknown
Product Description
The Tobi Steamer claims to be the first portable and upright wrinkle remover. The Tobi Steamer is supposed to remove wrinkles up to 5 times faster than ironing. The infomercial claims the Tobi Steamer can remove wrinkles in one pass. Tobi Steamer is also supposed to remove odors. Check below for Tobi Steamer reviews.
Average Retail Value
$119.80 (prices may vary)
Comparisons
Scunci Steamer | Shark Steam





4/5/2008 - michael of Ohio, USA writes:
words cannot explain what a piece of crap this is. leaks water, falls over easily, spews water onto clothes...oh, and did i mention that it is a piece of crap?





3/17/2008 - doc of New York, USA writes:
I got this for my birthday from my mom. I was skeptical. Once I got it i was eager to try the thing out. After assembly and watching the video I got very excited to try it. Boy was I in for a sad surprise. First off, the stand that comes with the damn thing is too short. You can't do it standing up, its bullshit! The moment you hang a shirt on the hook and try to "slightly" pull on it, the shirt sways out of the way along with the whole unit. IT SUCKS!!! You have to do it on your knees first of all because as I said above the damn pole is too short. It doesn't even remove the damn wrinkles that good. The hose is too short too! This product is the worst. I'm glad I didnt spend money on it but my mother did and I wanna pound somebody at that company in the face for selling shit. After reading all these reviews I'm afraid that sending this thing back will be impossible, but I got news for them when they deal with the Credit Card's Fraud department. DO NOT BUY THIS PIECE OF SHIT PRODUCT!





3/17/2008 - Mahwish of Texas, USA writes:
Not only does this product not work, the customer service also SUCKS!!! Do not buy this product at all or you will REGRET it. I bought this product in May of 2007 during that time my credit card was stolen and when I called the customer service I could not get any one to pick up the phone. I called and called but no one ever picks up, three months later they turned MY ACCOUNT OVER TO THE COLLECTIONS. I call the collections, they don't pick up, I call Tobi’s main line they direct me to their customer service. I am going on almost a year now to try to pay them off and I can't, there is no way to get in touch with anyone. I have made so many efforts to pay them off and I am just stuck with $63 on my credit from the collections and no way of paying it off. You can’t send in a check, only way to pay them off is by calling. I even went on their web site and filled out Contact info, so they can call me so I can pay off my remaining balance well, they surely do CALL YOU AT 6 AM. and they have this automated machine telling you to call them back at the same number where no one picks up. Please stay away from this product not only that you are wasting your money, you will be also wasting your time if anything goes wrong and most importantly the product DOES NOT WORK!





3/17/2008 - Carol of Pennsylvania, USA writes:
I don't know where to begin. I ordered this for my boyfriend who had been looking for a steamer for quite some time. I payed an additional charge for "rush delivery" since I wanted him to receive it BEFORE Christmas. I was ordered well before the holidays and I didn't receive it until a week after Christmas. THEN - once we opened it - realized it was complete junk. It's very cheaply made - unstable and the steam is not powerful at all. It took us almost 1/2 hour to steam his work shirt. Not worth it. And every time I called customer service - I could never get a direct response. Very unprofessional - not worth the aggravation - the cost - etc. DO NOT ORDER!!!!





3/13/2008 - eric of Florida, USA writes:
The TOBI Steamer I received this product and found that it did not put off enough steam at all. When held up to a shirt you could not see any steam come through the shirt at all. Apparently the one on TV is a different product. Also the Travel Steamer broke after the second use. TOTAL CRAP. This product was given to me for a Xmas gift and when I decided NOT to keep it I called the company and obtained an RMA number and shipped the product back at MY COST and was not told of any time frame for the receipt. Now a month later I call and they advised they canceled my RMA and are shipping the product back to me. So apparently I stuck with this Piece of CRAP. Don’t make the same mistake STAY AWAY FROM THIS PRODUCT AS WELL AS THIS COMPANY.





3/10/2008 - Mary of Illinois, USA writes:
UPDATE: I'm updating my review but it won't let me change my rating from 2 stars to 4. I gave it a low rating so I wouldn't seem overly taken with the product, but this thing has replaced my iron completely and is fun to use. I didn't get the side-mounted board, but I do use my little table to quickly do bottom of pants, sleeves, the occasional collar, etc. I like to look sharp for work, but do not wear dress shirts, for instance, so understand that 100% crispness isn't always needed. I use tap water and can kinda see some brown gunk whenever I take out the green water container, but I'm not paying for distilled water. Also, I find this product very convenient 'cos I just plug it in (switch is always left on) and let it do its thing for a few mins till I'm good and ready to use. I probably wouldn't have bought this if I read about their shady money practices first (I HATE getting ripped off!) Although I didn't get ripped off, I sympathize with those that did. That aside, the product itself is great, IMO.





3/8/2008 - Alma of California, USA writes:
I atttempted to return the product however the customer service were horrible. They never return your calls and are placed on hold then then disconnect you. I am unhappy with the results of the Tobi steamer. It is much harder to press your clothes than what the infomercial leads you to believe. As careful as I am, I constantly burn my fingers. I have a hard time avoiding additional creases that are being pressed after I pull the clothing tautly. I have read all of the instructions and I am still unable to handle the machine as easily as it appears on TV. I find myself having to press my clothes on my knees so that I can pull the pant legs or long dresses tightly as to be able to press. This position is uncomfortable and hard on my back. Pressing my clothes is taking a longer time than I expected. i do not recommend this product to anyone.





2/28/2008 - Earnestine of Illinois, USA writes:
The customer service is so bad there is no way a reasonable minded person would move forward with a purchase. I was on hold and blatantly ignored when I called customer service. Trust must be earned. If we can't trust you from the beginning then there is no relationship, and that includes a buyer/seller relationship. I was told two different shipment dates on the tobi that I ordered. Also I was charged the full amount instead of the agreed upon 4 payments of $29.95 therefore I no longer trust the sellers of the tobi because of the lies and the bad treatments. Lies hurt people, especially the ones telling the lies. NO!!, I have not gotten the Tobi yet but I will stop payment and return to sender. These sellers of tobi seem to be conducting fraudulent activity. Middle class and blue collar Americans who typically buy after seeing tv adveretisements usually use the word burned not burnt so it seems Indian people with very american girl/guy next door names wrote some good reviews, and I know I've talked to some very rude, unhelpful people on the the tobi customer service line who seem to sound very Indian. It's an insult that you believe we are so stupid. Lies and cheats will never prosper. Do unto others as you would have them do unto you as the golden rule directs. Would you like to be lied to and cheated? What goes around always seem to come back around.





2/27/2008 - Diamond of Ontario, Canada writes:
I read a lot of the reviews here, and I must say - I don't understand them! I absolutely love this product, it instantly removes wrinkles from 95% of my clothes. I'd like to know what kind of materials you're trying to use the steamer on that it doesn't work for you guys. I have a pretty average wardrobe, and since I got the Tobi, I can wear clothes that I haven't worn for months, cause I was just too lazy to iron. It's actually fun to use. And no, I don't work for Tobi like someone mentioned here, I just love the product..





2/26/2008 - Chris of Wellington, New Zealand writes:
This product is a waste of money. It is flimsy and unstable. The Steam hose is way too short, it is impossible to stand straight, hold the fabric tight and steam a pair of mens pants. You cannot get a nice tight pull on the clothing without either trying to burn yourself or the whole until falling over. Nothing like the commercial on TV, feel ripped off. I can see no value for the money you pay in the unit as well. It would take me longer to do my ironing use the Tobi than your traditional iron by the time you get each garment set up.





2/26/2008 - Jay of Tennessee, USA writes:
I received my Tobi steamer yesterday and used it to steam wrinkles out of about 10 dress shirts. I did not experience any problems, with the exception of getting my hand too close to the steam a few times. The Tobi did a good job for a steamer. It is not quite as good as ironing, but much faster! The only complaint I have is that the bar holding the clothes is not stable. After reading so many terrible posts after ordering, I am pleasantly surprised with the Tobi Steamer.





2/25/2008 - Tammy of Ontario, Canada writes:
I got my Tobi about a weeke ago, but I did not order off the site after hearing what everyone has been saying about the customer service. I went to one of the stores that sells the things off T.V. (Barrie, Ontario. Store was in []. Paid $98.88 for it.) The staff there was amazing. They let you try everything out there and show you how to use it. I have used a pro steamer at work so I had something to compare it to and I found that the Tobi works very well. The only thing that I am finding is that the pole is not very stable but it does the trick. My work shirts are really a pain in the @ss to iron and I am amazed at how much easier it is. If you have never used a steamer before it does take some time to get use to but I don't think I will be going back to my iron again and time soon. You have to give it a chance if you have never used a steamer, it is different then an iron and does take some time to get use to it. I would recommend trying to find one of these stores so that you can see it and try it for yourself before you buy. Just my two cents.





2/21/2008 - Stephanie of Virginia, USA writes:
I wanted to use this to clean drapes and upholstry, mainly. It's incredible awkward to use, the electric cord is very short, the hose is very stiff, and the handle is way too close to where the steam comes out. Oh, and I ordered one, but four came in the mail, and customer service told me that I had in fact ordered four according to their "records". I shop online frequently - never had anything like this happen befoere. It's been almost two months since they have recieved my returned package and I have not been issued a refund. Please wait until you can buy this in a store and test it out then if you think you will have different results.





2/19/2008 - Joanne of California, USA writes:
I ordered my TOBI in mid Oct 2007 and received it end Oct 2007. I was excited about it and used it immediately. The damn thing leaked badly and soaked my carpet! Not to mentioned I was in danger of being electricuted. I emailed and called CS to get my unit changed. CS said the problem was with the water tank and that they will send one over to me. I waited for over a mth and still nothing. In Dec 2007, I got CS to agree to send me a return label. IT IS ALREADY END OF FEBRUARY 2008 AND I STILL HAVEN'T RECEIVED ANYTHING FROM THEM! Just a bunch of liars and cheats who will verbally promise you but never act on it. Isn't there something like a consumer's association or consumer's rights law against companies like this? Is Infomercial going to step in to help consumers like me? The product advertised on Informercial is a misrepresentation on the real thing. Where is the product integrity?!





2/17/2008 - Jen of Ontario, Canada writes:
I just purchased the Tobi today from []. Thank god that I could return this product because it only works on certain materials. The Tobi also leaks and is not stable. The steam does not go through the clothing as well as it does not wrinkle free the shirts. Please do not purchase this.





2/17/2008 - John of Ontario, Canada writes:
Utter waste of money. Fairly useful for T-shirts, but useless on dress shirts, pants, or anything with sleeves and cuffs. It took well over 10 minutes, using every possible method, to get a cotton dress shirt into acceptable condition -- and even then, an iron would have done better in less time. Also, I will dearly miss the skin from my fingers after trying to do the sleeves and cuffs. The machine is just badly designed -- the hanger is just the right height if you're a hobbit and useless for anyone taller, but hang the clothing any higher and the hose doesn't reach. Take it off the base and good luck working the shoulder strap or keeping it from tipping and spilling water all over your floor. The hose crimps, blocking the flow of steam, if do you anything but it keep it stretched to the absolute maximum. Before you ask -- yes, I did read the instructions and yes, it's clearly not an iron. I wouldn't complain about that if the whole point of the product, as stated on the box about half a dozen times, was to REPLACE YOUR IRON. Crap, multiplied by crap.





2/16/2008 - Helen of New York, USA writes:
I ordered this product after seeing the product on TV as I was ironing drapes! They sent 2 instead of 1 the free shipping turned out to be a company called Free shipping that charged over $100.00 to my credit card account this $119.00 product turned out to be a $330.00 nightmare. It also is not performing as it does on TV, it leaks, gets to HOT in the tubing and leaves wrinkles so what did I get a headache, and body aches trying to get the wrinkles out of the drapery.





2/9/2008 - Jan of Indiana, USA writes:
I bought 2 in October after being suckered by the commercial. It leaks and doesn't perform. Returned it within 2 weeks and have still not been credited to my account. Horrible horrible customer service.





2/8/2008 - Pat of Kentucky, USA writes:
What a Scam. This is the worse item I ever bought on "as seen on tv" and I will never buy anything else. I will wait until it comes out is stores.





2/8/2008 - Kristen of Florida, USA writes:
This product is ok, but it broke about 6 months ago and it has taken 3 months for them to even but my order in there computer.There customer service is horable they will lie to you just to get you off the phone.I would strongly suggest buying a different product from a store because you will get ripped off buy this company

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| Taylor Gifts | $119.98 | ![]() |
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