Real Consumer Reviews and Ratings
Principal Secret Reviews and Ratings
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Overall Rating 
Manufacturer
Guthy Renker
Product Description
Principal Secret® is all about Smart Skin Care… multi-purpose products that are easy to use, based on the very latest science and technology, and most important, deliver the results you want. Principle Secret is the incorrect spelling. Principal Secret reviews can be found below.
Average Retail Value
$29.95 (prices may vary)
Comparisons
Aloette Skin Recovery System | Ageless Woman | Meaningful Beauty | StriVectin-SD | Youthful Essence
Consumer Ratings
Fantastic!
7/20/2008 - lin of pa, usa writes:
Fantastic product. My skin was extremely smooth after using the cleanser and the crteam together! The cleanser works immediately where you can feel and see it tingling. The lines are smoother when using the eye cream but you have to use it regularly over 2 weeks or longer. Lovedit!
Very Good Product and Service
7/13/2008 - Susan of NJ, USA writes:
I really like these products. I used them in my 20's and now again in my 40's. In my 30's I was too busy for mail order but it has since become easier with customized automatic plans. Aging has caused dryness and the day and night moisturizers are great. I love the VERY light feel and smell to them. Nothing feels heavy. The lip glosses are great. I have used the original line and the new one for older skin. There are so many great products. The only one I have not liked is the blemish buster solution. It is drying, smells like sulpher and does not work for me. I take advantage of the automatic shipments and customer service is always prompt, friendly and helpful. It is annoying how they try to sell you more stuff at the end of every call, but it's their job. I have never been charged wrong or incorrectly. I have never had to return anything. Their web site is lacking and you have to do everything thru customer service which isn't always convenient, but not a huge drawback since CS is good. I don't think every product works for everyone. But this one is worth a try. My son asked me what I use to make my skin so smooth. I have to say these products give me a great start.
Great Product BAD Service
6/18/2008 - Lisa of Arizona, USA writes:
I love this product and have been using it for years. The only problem I have is the customer service. It is horrible. I highly recommend Principal Secret however you may reconsider due to the service. I got so angry this last time that I canceled my membership. I am going to try something new, but more than likely go back to PS because it truly is the best product out there as far as I am concerned.
Worst service ever
5/21/2008 - Celeste of CA, USA writes:
Although I really like this product, the service is really bad. I am unable to reach this company by phone (they never answer, even after being on hold 20 minutes), email (it comes back as undeliverable) or by submitting questions on their website (they don't respond). At this point, I don't even know what the status of my account is. Their messages and correspondence claim this is "due to high demand." One would think that if the demand were so high, they could hire a few more people to answer the phones.
Love It !!!!
5/11/2008 - Ronnie of Oklahoma, U.S.A writes:
I love this product! I have used it for one month, and I can tell a big difference in my skin. I have had several complitments on how my skin glows. I do see a difference in my fine lines around my eyes as well. Im 38, and people are guessing me to be anywhere from 26 to 29. I love it!!!
THE BEST Skincare Products Around
4/22/2008 - Julianne of CT, USA writes:
Absolutely the best..anywhere to be found. For a reasonable amount of money you get all you need for fabulous skin for a lifetime and no animal testing! Everything is so inviting..fresh smelling, creamy not overly heaviness, cleanser get skin really clean without striping. I am in my late 40s, people think I am in my early 30s..thank you Principal Secret.
Fabulous Products!
3/16/2008 - Danielle of Quebec, Canada writes:
I used Victoria Secret products years ago but had to give up when the Cdn/US exhange rate made them too expensive. About a year ago, I started up again with their new Reclaim line. I can't say enough about these products. I'm 49 years' old; lines had started to appear on my skin. Within a month of use, I started seeing very positive changes. A client I hadn't seen in six months remarked on my youthful appearance. When I told her about the Reclaim products she confided that she thought I was getting Botox treatments! My favorite products are the cleanser, which smells so fresh and good that I look forward to using it, the mask, which leaves my skin feeling very clean, the wrinkle retreat lip wand, which gives my lips a nice, natural looking fullness, and the Skin Refining Thermal Treatment, which is like Botox in a tube. The Lip Wand, and Skin Refining Thermal Treatment are not part of the basic package however, but well worth the cost. My only complaint is that the mask runs out much faster than the other products, so I would recommend that the company adjusts the quantity of this product to last until next shipment. The other products last about four months; I always have plenty left when the next shipment comes in. I highly recommend these products.
Excellent
3/14/2008 - Christine of Hawaii, USA writes:
I love this product. I have been using it for 1 year and have had wonderful experiences with the customer service. I do wish the day cream jar was larger. My skin feels smooth and soft. 80% of my wrinkles are gone. I am 43 and people have guessed my age at 32. I recommend this product.
Good quality skincare
3/13/2008 - Marie of NC, USA writes:
I've been using the Advanced line for years and have recently tried a couple of the reclaim products. I love the Advanced cleanser, daytime moisturizing cream, and enzyme mask especially. There are also several special moisturizing products for extremely dry skin or facials. The Reclaim night and day moisturizers are fairly light, but work well on my dry skin and leave my skin looking fresh. The Reclaim eye cream also visibly helps with the puffiness and fine lines. I like that the scents of all the products are very light and do not cause an allergic reaction. (I also have to say that I've used the products for almost 8 years and have only excellent results with customer service, returns, customizations, postponing shipments, etc.)
Nothing special, tiny quantities
3/1/2008 - Barbara of New Mexico, USA writes:
I was disappointed. Products were nothing remarkable. The quantities were completely inadequate to last the amount of time they are supposed to. Don't know how you can clean your face with a pinhead's worth of cleanser. I am tiny, but not that tiny...
Advanced is better
2/5/2008 - Sophie of Auckland, New Zealand writes:
I used Principal Secret Advanced a few years back and it was excellent! My skin was soft and smooth and I was very pleased. I stopped buying it when I went to University as I needed all the money I could get. Last year, I got Principal Secret Reclaim. It did absolutely nothing for me and the smell of it is disgusting. I didn't have any allergic reactions....I had NO reaction at all! Advanced was was better....its a shame they changed it!
Product Good - Service Totally Apalling
2/4/2008 - Tandy of Auckland, New Zealand writes:
As much as I love the product I am thoroughly disgusted with the complete lack of service that has been consistent over the years. On this particular occasion, I am at my wits end and enough is enough. I am at the bottom of my jar and urgently need to re-order, however I am prevented from doing so. Currently I am trying to purchase another order via telephone because it will be different to my usual order. For the third time in 2 days , there is no one to take my call only a pre-recorded message that someone will phone me back within 24 hours. That would be great if I were to be contactable by telephone during this time (which because of the nature of my job, I am not). I am at the stage that I will return to [] skin care, at least I can race into a store and purchase at my freedom and not []. Victoria, your standards are below par and that is a reflection upon your your integrity as a business woman and your virtue in representing a product that you personally endorse. The buck stops with you my dear.
Principle Secret Worked For Me
1/12/2008 - Care of New York, USA writes:
I saw the commerical for Principle Secret and decided to give it a try, after all Victoria Principe does look great for her age. Despite the price, because it was a bit exspensive, I made the call. I loved it! The tinted moisturizer was great! I have redness and larger pores. One day the tinted moisturizer was all I put on, the coverage was pleasing. The blemish buster worked well and as for the eye relief gel, well I used it all around my eyes, mouth and nose. This is the only skin care that I would ever use. No complaints and best of all, I found the customer service, friendly, positive and all too willing to help out with any concerns, issues or problems, both good and bad.
Principal Secret products have changed
1/7/2008 - Traci of Arizona, USA writes:
I started using Principal Secret products at least 8 yrs. ago. I would try other product, always looking for something better, but always returned to PS. Then they stopped making the original line, which was great when my skin is sensitive, such as if it broke out after trying another product, or after a peel. So that was sad. But I loved the Reclaim, so it was a good substitute. At first. But at the end of 2007, the formula changed. It is thicker and greasier and takes forever to rinse off...and if I don't rinse thoroughly...BUMPS, has a plasticy chemical smell, makes bumps on my chest. The REclaim moisturizer was forfour years a fine quality moisturizer. But I have no doubt the makers hae skimped on quality because it shows on my face. I'm in search of somethingI can love as much as I once loved the OLD Principal Secret products. Shame on Guthy-Renker.
Nice feel on Skin
12/29/2007 - Kelly of Texas, USA writes:
I really love the reclaim night cream as it smells nice and feels great on my skin. I haven't noticed a reduction in wrinkles and fine lines like I would like. I have been using the product for approx. 5 months.
Horrible Reaction
9/30/2007 - Susan of Montana, USA writes:
I used the skin refining thermal treatment. My face within 2to3 minutes was blistered. I went to the dermatologist, he prescribed 2 prescription and I will be blistered for 3 to 4 weeks. I have complained to the company and no one has returned my calls. Please be careful using products of this line.
Did NOT help!
9/6/2007 - Teri of Indiana, USA writes:
Tried the Principal Secret Reclaim and my face broke out (very severe). I went to the Dermotologist and was told that parabens are basically the same as wax and that clogs pores, which is a cause of acne. Quit using the products and have no problems now.
Horrid smell
8/14/2007 - Louise of England, UK writes:
I have used both Principal secret Advance and Reclaim; and whilst I think the products have some effect and are mainly plesant to use I was struck by how awful they smell; cheap and nasty. The Advance line cleanser smells like chocolate orange and has a strange texture and they alleged melon scent of Reclaim actually smells plastic and chemically. This really lets down what could've been a very reasonable and pleasant line to use.
I could not believe it!!!
5/30/2007 - Heather of Texas, USA writes:
I have always taken care of my skin! Even in high school when others were breaking out I would still have other people tell me how beautiful my skin was. So when I got pregnent with my second child and I started breaking out and noticing my expression lines I started to try everything. I saw an infomercial for Reclaim and decided to try it! I am so gald I did! My skin cleared up within a week and after about two weeks it felt like it did when I was in high school. My family keeps asking me why do I use it when you can't see any wrinkles. I tell them exactly! That is why I use it! I would much rather try to prevent them then have to correct them!
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